Shipping Information

At Peptides Lab Shop, we aim to process and ship orders quickly while ensuring products are handled and packaged carefully to maintain their quality during transit.

Order Processing

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor your delivery.

Shipping Methods

We offer reliable shipping options to ensure your order arrives safely and efficiently. Available shipping carriers and delivery times may vary depending on your location.

Typical delivery times:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

Please note that delivery times may vary due to carrier delays, customs processing, or regional conditions.

Packaging

All orders are packaged securely to protect product integrity during shipping. We take care to ensure that products arrive in proper condition.

International Shipping

We offer shipping to many international destinations. Please note that customs regulations vary by country, and additional fees, taxes, or import duties may apply depending on local regulations.

Customers are responsible for understanding and complying with their country's import policies.

Returns & Refunds

Due to the nature of research products, we generally do not accept returns once an order has been shipped and delivered. This policy helps maintain product integrity and quality control.

However, if you experience an issue with your order, we encourage you to contact our support team so we can assist you.

Situations we can help with include:

  • Incorrect items received

  • Damaged items during shipping

  • Missing items from an order

Please contact us within 48 hours of receiving your order if there is an issue.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us with the following information:

  • Order number

  • Description of the issue

  • Photos of the product and packaging

Our team will review the request and work to resolve the issue as quickly as possible.

Order Cancellations

Orders may be cancelled before they are processed or shipped. Once an order has been shipped, it can no longer be cancelled.

If you need to modify or cancel an order, please contact us as soon as possible.

Contact Support

If you have any questions about shipping or your order, our team is here to help.

Email: info@peptideslabshop.com
Response time: Typically within 24–48 hours.